Today was an emotional day. We discussed many real cases of medical errors and got to personally meet several folks affected by such errors. I really enjoyed the panel aspect of the day because it afforded us gritty exposure to medical harms. Jack and Terry have shown enormous strength in what they’ve overcome. I’m excited but also apprehensive to learn about what happen to Steve’s mother and what we can learn from such mistakes. We played the puzzle game and our team won! We weren’t able to speak OR use the box. I certainly didn’t expect for our team to win, but I have to figure out what lessons to take from that…

I really enjoyed Dr. Tori’s lecture. As someone who’s used EAP services in my own hospital, I’m glad we have folks spreading how helpful it can be. Tomorrow, I’m looing forward to our breakout game and the Bleed Out film as well.