Dr. Lucian Leape opened day #2 at the Seventh Annual Telluride Patient Safety Educational Roundtable with a call for the return of “Joy and Meaning in Healthcare Work”. After Dr. Leape’s motivating address, Roundtable attendees spent considerable time in small group breakouts building consensus on ways to address dispruptive caregivers, humiliation, bullying and harassment in healthcare – all critical issues that significantly contirbute to increased patient risk and medical errors. Patient safety experts attending the Roundtable all agreed that efforts to solve the patient safery crisis will not occur until unprofessional behaviors by some caregivers is rectified.
The second day closed with all Roundtable attendees and medical students watching the award-winning film The Faces of Medical Error…From Tears to Transparency: The Story of Michael Skolnik”. The educational film discusses the importance of shared decision-making – an important aspect of open nd honest communication in healthcare that is still lacking in many health systems. Patty Skolnik, Michael’s mother, led the interactive discussions that followed. The film asks the question – Can a conversation save a life?”