Loved the discussion on communication and the different styles. When we were in groups for the case study, it struck me as interesting that the behavior of the surgeon in one version was not “bad”, but it still changed behaviors, and not in a positive way. Also, I was thinking about how I would feel if I were Naomi or Tess? I was thinking it would be hard to “rock the boat”, especially in a time-sensitive situation like an operating room, and especially at the end of a long shift / procedure.
I really like what Cliff had to say about why do we keep trying to hide information, when he was referring to his operation record. It is so true. We are all so egotistical, proud, scared, and a host of other emotions.
I like the thought of looking at the hazards, and not just the extreme cases. I think we do not talk about near misses, and these are huge learning opportunities for staff, as well as for thinking about system improvements. I appreciate the comments around “mindfulness”, and especially the dialogue between Gwen and Terry. I think I probably see things a little differently than Terry, but that is okay. I think of it this way. If a nurse is not mindful, goes on with some tasks, rather mindlessly, there is an increase for potential error. However, if a nurse is mindful during these tasks, I believe there is less chance of error.