Today was a great because we established a foundation for seeing things from various perspectives with the staring at a picture exercise and established a simple, but fun way to simulate teamwork and patient care with the teeter totter exercise. Notwithstanding, watching the Lewis Blackman story was incredibly powerful in that I can see how many patients and their families might feel similarly when they enter a hospital and it taught me the importance of listening to family members as well as the patient in terms of being advocates. Lastly, I think the little tidbits thrown out such as using the statement “I have a concern about …” are really powerful, simple tools that can easily be implemented and shared to help improve patient safety.
