Wednesday, a week later

Pardon my tardiness on my reflection from Wednesday…

Someone brought up that we have to look into mistakes to figure out why someone strayed from protocol or why their action made sense to them at the time. That was the first time my workplace’s SRS (safety reporting system) made sense to me. It’s supposed to be non-punitive, but you always get “talked to” about an SRS, always by a superior, and it usually feels punitive. I wonder what my workplace is doing with the information gathered from SRS reports. Are they actually being used to prevent issues in the future?

Another thing I noticed on Wednesday.. After Carole shared her story with us, it was really difficult to focus on Gwen’s presentation. While it was an interactive presentation, I just could not really listen well after such an emotional moment. We need to keep this mental block in mind after patients and families are given devastating news. There’s no way they’re going to hear what we say  while they try to process what we’ve just told them.